1. General Provisions
These Terms of Service ("Terms") govern your use of ProCargo website and services. By using our services, you agree to these Terms.
If you do not agree with any part of these Terms, please do not use our services.
2. Service Description
ProCargo provides international logistics services, including:
- International cargo delivery (air, sea, road)
- Customs clearance
- Warehouse storage
- Cargo consolidation
- Shipment tracking
- Cargo insurance
3. Account
3.1. Registration
To use certain services, you must create an account. You agree to:
- Provide accurate and current information
- Keep your password confidential
- Immediately report unauthorized access
- Be responsible for all activities under your account
3.2. Termination
We reserve the right to terminate or suspend your account for violation of these Terms.
4. Shipments
4.1. Shipment Requirements
When creating a shipment, you agree to:
- Provide accurate content description
- Declare correct item values
- Ensure proper packaging
- Provide all necessary customs documents
4.2. Delivery Times
Stated delivery times are estimates and may vary due to:
- Customs procedures
- Weather conditions
- Force majeure
- Incomplete documentation
5. Prohibited Items
Shipping is prohibited for:
- Weapons and ammunition
- Narcotics
- Explosive materials
- Counterfeit goods
- Live animals
- Perishable products
- Other items prohibited by law
6. Payment
Service costs are calculated based on:
- Weight and dimensions
- Delivery route
- Transportation type
- Additional services
Payment is due before shipment unless otherwise agreed.
7. Liability
7.1. Limitation of Liability
Our liability is limited to:
- Declared cargo value
- Insurance terms
- International transportation conventions
7.2. Claims
Claims for damage or loss must be submitted within 14 days of delivery.
8. Contact
For questions about these Terms, contact us:
- Email: info@procargo.com.ua
- Company: ProCargo